Privacy Policy
Homyis respects customer privacy and uses personal information to operate the store, process orders, provide support, and maintain a secure shopping experience. This policy explains what information may be collected and how it may be used when customers visit homyis.shop or contact support.
Information We Collect
We may collect customer name, shipping address, billing address, email address, phone number, order details, product selections, support messages, and information needed to complete checkout. Device and usage information may also be collected, such as IP address, browser type, pages visited, cart activity, and basic analytics data.
How Information Is Used
Customer information is used to process orders, arrange shipment, provide tracking, respond to support requests, review returns, prevent fraud, maintain records, improve website performance, and comply with legal or accounting obligations. For example, support messages may be used to help resolve delivery issues, damaged package reports, or return requests.
Shopify, Payments, and Service Providers
Checkout and payment services are provided through Shopify, Shopify Payments, or the payment methods shown during checkout. Homyis does not store full card numbers. We may also use service providers for website hosting, shipping, analytics, fraud review, customer communication, and operational support. These providers receive information only as needed to perform their services.
Cookies and Similar Technologies
Cookies and similar tools may be used to support cart functions, checkout, account/session behavior, site security, analytics, and performance. Customers may manage cookie settings through their browser, but disabling certain cookies may affect cart or checkout functions.
Sharing and Disclosure
Homyis does not sell customer order information as a product. Information may be shared with service providers, payment processors, shipping partners, fraud prevention tools, legal authorities when required, or professional advisors when needed for business, compliance, or dispute purposes.
Retention and Security
Order and support records may be retained for customer service, tax, accounting, fraud prevention, and legal compliance. Homyis uses reasonable administrative and technical measures through its ecommerce providers to protect information, but no online system can be guaranteed completely secure.
Customer Choices
Customers may contact info@homyis.shop to ask privacy questions or request help with personal information related to an order. We may need to verify the request before making changes. This website is intended for adults and is not directed to children.
Policy Updates
This Privacy Policy may be updated as store operations, legal requirements, or service providers change. Updates will be posted on homyis.shop.